Frequently Asked Questions

What is ECardExchange?


ECardExchange is a service that lets you buy discounted gift cards for up to 35% off or sell gift cards for CASH. All orders and transactions include FREE SHIPPING and are covered by our extensive Purchase Guarantee Program.

How does this work?


ECardExchange connects the millions of gift card holders around the world to create a gift card exchange marketplace where customers can buy, sell, or trade their gift cards safely and securely. By gathering all the buyers and sellers in one place, ECardExchange helps everyone get exactly what they want, whether its a discounted gift card or simply cash.

Who am I buying from or selling to?


You are always buying directly from us and selling directly to one of our many retail partners located all over the United States. ECardExchange buys our gift cards directly from our partner retailers, verifies the authenticity and balance of each gift card, and holds on to them until a buyer is found. Even though we may never find a buyer for a given gift card, we pay sellers within 24 hours of receiving their gift card.

Why should I use ECardExchange?


Join the hundreds of thousands of customers who have saved millions of dollars using ECardExchange and see why CNN, NBC, ABC, CBS, FOX, NPR, The New York Times, and others, are calling us "the gift card marketplace everyone should be using."

ECardExchange offers the simplest, safest, and fastest way of buying or selling gift cards and we exclusively carry hassle-free gift cards that have NO FEES and NO EXPIRATION. We securely process every gift card transaction with the highest level of encryption commercially available, validate the value of every gift card by hand, and offer an unprecedented and industry leading Purchase Guarantee Program to give our customers the ultimate peace of mind.

We are so confident you'll enjoy our services that if you are unsatisfied for any reason, we will be happy to refund your purchase.

Learn more about our Purchase Guarantee Program.

Who are you?


A passionate team that is dedicated to helping everyone save money. Learn more about us.


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Guest Checkout


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Amazon.com Logo

If you select the Gift Card option, we will send you an Amazon.com Gift Card via email within 24 hours of receiving your gift cards.

Amazon.com Gift Cards never expire and can be used to shop for millions of items at www.amazon.com, where you can find and discover almost anything you want to buy online at a great price. Amazon.com's huge selection includes products in Books, Electronics, Music, MP3 Downloads, DVD, Home & Garden, Apparel & Accessories, Beauty, and more.

Browse Amazon.com to Learn More

Cash Option

If you select the Cash option, we will send you an a check via USPS First Class Mail within 24 hours of receiving your gift cards.

USPS Mail takes between 3 - 7 days to arrive at most locations.

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Buy Electronic Gift Cards

When you purchase an electronic gift card, we'll email you the gift card number and pin so you can use it online. These electronic gift cards will be emailed to you within 24 hours.

Electronic gift cards cannot be shipped to you and can only be used online, not in physical retail locations.

* We cannot accept returns for electronic gift cards.

Buy Electronic Gift Cards

When you purchase an electronic gift card, we'll email you the gift card number and pin so you can use it online. These electronic gift cards will be emailed to you within 24 hours.

Electronic gift cards cannot be shipped to you and can only be used online, not in physical retail locations.

* We cannot accept returns for electronic gift cards.

ecardexchange on iPhone

New - Mobile Gift Cards!

When you purchase a mobile gift card, we'll send you a link to display the gift card on your smartphone. Why choose a mobile gift card?

  • Fastest delivery. Get your gift card within 24 hours.
  • Use at any retail location, just like a plastic card.

Your smartphone must be able to browse web pages. Delivery is free from ecardexchange but data rates may apply.

Mobile gift cards cannot be physically shipped to you.
* We cannot accept returns for mobile gift cards.

ecardexchange on iPhone

New - Mobile Gift Cards!

When you purchase a mobile gift card, we'll send you a link to display the gift card on your smartphone. Why choose a mobile gift card?

  • Fastest delivery. Get your gift card within 24 hours.
  • Use at any retail location, just like a plastic card.

Your smartphone must be able to browse web pages. Delivery is free from ecardexchange but data rates may apply.

Mobile gift cards cannot be physically shipped to you.
* We cannot accept returns for mobile gift cards.

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Electronic Redemption Option

To protect the ecardexchange Community against fraudulent activity, gift card sellers are required to keep a valid credit card on file when selling gift cards electronically.

Credit cards will not be charged unless the seller is found to have obtained the gift cards through illegal or fraudulent means or the gift card is used after it has been sold to ecardexchange.

Learn More

Verifying Gift Card

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